Frequently Asked Questions
How can I purchase the Ultimate Toolbox©?
Simply follow the link to our online shop, select your desired colour and quantity, click on the BUY button, fill in your address and payments details.
Once your order has been processed you will receive a confirmation email.
Your toolbox will be custom-made to your chosen spec and shipped to you using the details provided.
You will receive an invoice and a tracking number via email prior to shipping.
Whilst we offer worldwide shipping, delivery costs may vary depending on your delivery address.
Can I cancel my order?
Yes, you can cancel your order prior to shipping to receive a full refund.
Please Contact Us if you wish to cancel your order.
When can I expect to receive my order after payment?
Production of your Ultimate Toolbox© will start as soon as your order is received and confirmed. It will be ready to ship in about 6 months.
The first run of production might take longer than that.
What is included in the price?
Your order of the Ultimate Toolbox© will include the following:
1 x Toolbox with a sliding door & 2 stainless steel handles.
Painted with durable & scratch resistant oven-baked paint.
4 x 5” swivelling, lockable, anti-static casters.
3 x rotating stainless steel pegboards.
10 x large adjustable stainless steel hooks.
100 x medium adjustable stainless steel hooks.
180 socket clips, sizes 1/2”, 3/8”, 1/4” suitable for both metric and imperial sizes.
3 x large socket-holder rails, each can contain 36 sockets.
4 x medium socket-holder rails, each can contain 18 sockets.
20 x small hooks to attach the socket-holder rails to the pegboards.
Lock & 3 x sets of metal, unique combination keys.
Option to secure with a padlock.
Anchoring ring to secure into place.
Option to connect two products vertically (for static storage).
Top surface rubber mat.
Where can I find the assembly instructions?
A printed copy of the instructions is included with your package.
You can view an online version here.
Can I buy extra hooks and socket holder rails?
Additional supplementary items can be purchased in the Accessories section of our online shop.
Quality guarantee
Our products are built to the highest manufacturing standards. We use only high-quality components and each product undergoes a thorough inspection and quality test prior to shipping.
How will I receive the product?
The product will be sent to the shipping address you provided. Delivery will be carried out by one of our partner courier services to ensure safe and fast delivery.
Can I use the toolbox without the wheels/casters?
The Ultimate Toolbox© will be delivered with the casters unassembled. You may decide to assemble or leave them off according to your individual needs and preferences.
In a tower configuration, using a special connector - wheels should not be used.
Is it safe to shop online?
All transactions via our online store are secured by SSL certificates for encryption. Your personal details are kept in accordance with GDPR and will not be shared with any 3rd parties.
We accept all major cards and PayPal.
How can I contact customer support in case I have a question or query?
Our customer support team is available 24/7 for any enquiries you may have. Please don’t hesitate to Contact Us.